FAQs
covid-19 safety precautions
In addition to complying with the state's expanded regulations for sanitization, I utilize UV light technology to eradicate all harmful substances that may be within the treatment room. The room is completely filled with UV light for a minimum of 15 minutes prior to every appointment and for 60 minutes at the end of every day. During each service, a GermGuardian 3-in-1 air purification unit with UV light is running full time to destroy airborne particles. I spare no expense at keeping my clients and myself safe.
arrival instructions
DUE TO COVID-19, PLEASE COMPLY WITH THE FOLLOWING INSTRUCTIONS:
**Arrive early to complete any necessary paperwork.
**Self screen for signs of COVID-19 (fever, chills, cough, shortness of breath, sore throat, loss of taste or smell, etc.). If any symptoms are present or questionable OR you have been exposed to someone in the preceding 14 days who has had COVID-19, notify me immediately and I'll reschedule your appointment at no cost.
**Call or text (360) 703-9233 when you arrive. Stay in your vehicle until I meet you at the door.
**Refrain from bringing anyone with you since the waiting area is currently unavailable.
**Wear a face mask from the vehicle until you are in the treatment room. Replace it before leaving the treatment room. (If you need one provided, let me know and I will bring one to you.)
**Please be on time. Late arrivals will be subject to rescheduling or shortening of the service time.
**Wash your hands for at least 20 seconds prior to your service being performed.
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Why does It ask for a card number when booking online?
In order to reserve a service time, a credit or debit card number will be requested. Please know that the card does NOT get charged unless you do not attend your scheduled service or if less than 24 hours notice of cancellation is given (then the late cancellation fee will apply and be charged). I do not have access to or retain any card information whatsoever. It is collected by a third party and securely stored by them. IF YOU ARE NOT COMFORTABLE WITH THIS, PLEASE CALL (360) 703-9233 TO BOOK DIRECTLY WITH ME.
Why does it ask if you want to reserve an appointment by selecting a gratuity amount?
The software system asks this so that it can calculate the anticipated overall cost for you. It does NOT add the gratuity to the total automatically or charge you for it. That is handled after the service is completed and it is totally in your control.
is there a referral and/or loyalty program?
Absolutely! If you refer someone to me and they provide your name, you'll get a $20.00 credit to apply towards your favorite service. The people you refer in will also get 10% off their first service. In addition, I also offer discounts for repeat guests and rewards for product purchases.
Is there parking available?
Yes, main level parking is available outside the entrance. You can park in any available space in the lot. There are no stairs to contend with.